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汉堡王正在测试人工智能耳机，它可以知道员工是否说“欢迎”或“谢谢”

2026-02-26 19:59:00

汉堡王正在 Restaurant Brands International 旗下的 500 家美国餐厅中测试名为“Patty”的人工智能耳机。这些耳机可以帮助员工背诵食谱、提醒经理库存水平以及监控客户服务互动，从而在不跟踪个人的情况下改善接待服务。该系统将成为今年晚些时候向所有美国餐厅开放的更大 BK Assistant 平台的一部分。汉堡王是探索人工智能技术的几家快餐连锁店之一；其他包括百胜餐饮集团和麦当劳。