2025-01-31 14:19:00
Google’s new feature uses AI to call businesses on the phone for you
Google is testing a new tool called "Ask for Me" which allows AI to call businesses on behalf of users to inquire about pricing and service availability, currently limited to nail salons and auto shops. Users can opt into the feature through Google Search Labs and provide necessary information such as car details or desired appointment times. Businesses receive calls from an automated system identifying itself as calling from Google. Call quotas are in place to prevent overloading businesses with automated calls, and those不愿接收这些自动电话的企业可以在Google商家资料设置中选择退出。目前,“Ask for Me”功能仅面向美甲沙龙和汽车维修店开放,由于实验期间容量有限,启用该功能的用户可能需要加入等待名单。
请注意,最后一句进行了简化处理以便于理解:“Ask for Me” is currently only available for nail salons and auto shops, and users might face a waitlist due to limited capacity during the experimental phase.
Hate calling people on the phone? Google will do it for you.
Google is testing out a new tool that allows artificial intelligence to make calls to businesses to ask questions for you.
âAsk for Meâ is a feature that will get information on details such as pricing and service availability.
âAsk for Meâ is a feature that will get information on details such as pricing and service availability.
X/Rose Yao
However, for now, itâs only available for nail salons and auto shops, Google product lead Rose Yao said in a
post on X.
Once you opt into the experiment on
Google Search Labs
, when you search for nail salons or auto shops you might be prompted with an âAsk for Meâ prompt.
From there, youâd select it and answer a series of questions â such as what kind of car you have, what service you need to get done and when you would want the appointment to be. Youâll also provide your email and phone number to receive updates about the request.
Google spokesperson Craig Ewer
told The Verge
 that with âAsk for Me,â âevery call begins by announcing that itâs an automated system calling from Google on behalf of a user.â
It will prompt you to answer a series of questions â such as what kind of car you have, what service you need to get done and when you would want the appointment to be.
X/Rose Yao
Ewer told The Verge that there are call quotas in place to ensure that businesses donât get automated calls from Google too much. He said that any information collected on the call âcan be used to help with similar requests from other users.â
Businesses that donât want to receive these automated calls can opt-out in their Google Business Profile settings or by telling Google when they receive a call.
For now, âAsk for Meâ is only available for nail salons and auto shops.
X/Rose Yao
Users who enable the feature might hit a waitlist since capacity is limited during the experiment, Yao clarified.
She added that âAsk for Meâ is built using the same Duplex tech that uses AI to make restaurant reservations via Search or Maps as well as help businesses keep details, like store hours, updated on Maps.