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AI, Machine Learning To Transform Operations In 2025

2025-02-26 23:16:45 英文原文

作者:Facility Executive

The 2025 Workplace Predictions report from Envoy explores how new technology is shaping the future of the workplace.

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New technology and shifting generational expectations are shaping the workplace of the future, according to Envoy‘s 2025 Workplace Predictions report. The report, which features input from nearly 500 executives across IT, HR, facilities, and management roles, explores key trends and innovations poised to define the workplace of 2025 and offers a roadmap for organizations looking to adapt and thrive in the future of work.

The report identifies three major trends set to define workplace success in 2025:

New Workplace Technology Is Upending Expectations

  • AI and Automation Shape Tomorrow’s Offices: 76% of employees predict AI and machine learning will be transformative for workplace operations in 2025. Additionally, 84% agree that AI-powered tools drive productivity, emphasizing their potential to optimize workflows and decision-making.
  • Hybrid Collaboration Goes High-Tech: 60% of organizations are prioritizing immersive technologies for hybrid and virtual collaboration, with Gen Z leading the charge in valuing tech-enabled spaces for connection and teamwork.
  • The High Cost of Sticking to the Old Way: 47% of organizations struggle to adapt to new technologies, leaving them stuck in inefficient processes. But sticking with manual operations is more than inconvenient—it’s expensive. In fact, manual operations can cost companies up to 30% of their revenue.

Generational Insights: Bridging the Generational Workplace Gap 

  • Gen Z: 73% of Gen Z employees state that increased demand for flexibility and remote options will influence workplace culture and policies.
  • Millennials: 66% of millennials want to see an emphasis on employee autonomy and flexible work configurations for hybrid work.
  • Gen X and Boomers: 60% of Gen X and 69% of Boomers want to see technology enabling better hybrid work experiences with seamless virtual and physical integration.
  • Top Priorities Across Generations: Despite their differences, 63% across all generations view employee well-being and satisfaction scores as critical metrics for assessing workplace success. Workplace flexibility is also ranked as a top priority (66%) across all age groups.

The Magnetism Of Modern Offices: What’s Driving Employees Back Into The Office

  • Workplace Design That Inspires: 51% of Gen Z identify office comfort and design as key motivators for returning, favoring immersive, tech-enabled environments and quiet well-being zones that foster focus and relaxation.
  • Culture and Collaboration Take Center Stage: 57% of respondents prioritize meaningful team engagement and collaborative opportunities as top motivators to be back in the office.
  • Design That Drives Performance: With 92% of respondents agreeing that improved workplace design enhances long-term productivity, it’s clear that smarter office layouts are pivotal for achieving organizational goals.

As organizations navigate the complexities of the workplace and rethink in-office experiences, Gartner forecasts significant challenges tied to the return-to-office movement in 2025. Success will hinge on blending technological innovation with human-centered design to create spaces that foster collaboration, enhance productivity, and address evolving employee expectations. By delivering work environments that go beyond functionality to offer meaningful value, companies can motivate employees to return, ensuring workspaces remain relevant and compelling in a rapidly changing landscape.



To learn more about the future of the workplace, read the full 2025 Workplace Predictions report.

Click here to read more about technology and facility management on Facility Executive.
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摘要

The 2025 Workplace Predictions report from Envoy highlights how new technology and shifting generational expectations are transforming future workplaces. Based on input from nearly 500 executives, the report identifies three major trends: AI and automation's transformative impact on workplace operations; prioritization of immersive technologies for hybrid collaboration; and challenges faced by organizations struggling to adapt to new technologies, with potential costs up to 30% of revenue. The report also details generational insights, emphasizing employee well-being, flexibility, and the importance of modern office design in driving productivity and fostering meaningful team engagement. Gartner predicts significant challenges in returning to the office, underscoring the need for technological innovation combined with human-centered design to meet evolving employee expectations.