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A Guide to Building Change Resilience in the Age of AI

2025-07-29 13:08:21 英文原文

作者:by Karim R. Lakhani, Jen Stave, Douglas Ng and Daniel Martines

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Illustration by Daniel Liévano

There’s near universal consensus that AI will fundamentally change how business is done, yet most organizations have not yet seen a substantive impact from their AI efforts. A BCG Global Survey of 1,000 CXOs in more than 20 sectors reports that just 26% of organizations have achieved value from AI, realizing an average cost savings of 45% and 60% higher revenue growth compared to peer firms.

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摘要

Summary: There is widespread agreement that AI will fundamentally transform business operations, but most organizations have yet to see significant impact from their AI initiatives. According to a BCG Global Survey of 1,000 CXOs across over 20 sectors, only 26% of organizations have achieved value from AI, with an average cost reduction of 45% and revenue growth 60% higher than peers.