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MacBook Air的闪存存储驱动器更换计划

lyz1368 发布于 2013年10月18日
无人欣赏。

链接:http://www.apple.com/cn/support/macbookair-flashdrive/

苹果已决定将某些64GB和128GB闪存存储驱动器用于在上一代MacBook Air的系统可能会失败。这些系统是通过2013年6月2012年6月之间出售。

Apple或Apple授权服务提供商(AASP)将取代受快闪记忆体驱动器,完全免费。

如果你运行的固件更新和定向到这个网页,跳到下一步骤更换过程中部分。

要看到,如果你的驱动器可能会受到影响,去Mac App Store的,点击更新,选择MacBook Air的闪存存储固件更新1.1。固件更新将检测硬盘,看看它是否会受到影响。您将被定向到这个网页,为接下来的步骤,如果需要的话。

重要提示:如果您的驱动器受到影响,我们强烈建议您不要安装任何操作系统更新或新应用。我们还建议定期备份您的数据,直到您收到更换驱动器。了解更多有关备份选项

更换过程 如果MacBook Air有一个受影响的闪存驱动器,请联系下面的苹果服务提供商之一,预约更换您的驱动器:

Apple Store零售店-设置预约一个天才。 Apple授权服务提供商- 在这里找到一个。 苹果技术支持- 联系我们当地的服务选项。 在你把你的MacBook Air在服务之前,请备份你的数据,了解更多有关备份选项。

附加信息 您将能够重新安装操作系统的版本附带您的产品要在Mac App Store。任何其他应用程序或其他数据应该恢复从备份该更换前。

如果你认为你付出的维修或更换,由于这个问题,与苹果就退款。

这一全球性的苹果程序不延长标准保修的MacBook Air。

该计划涵盖影响的MacBook Air为三年后的第一次零售销售的单位。苹果公司将继续评估服务数据,并会提供这个程序需要进一步更新。

截至2013年10月17日的信息

附原文: Apple has determined that certain 64GB and 128GB flash storage drives used in the previous generation of MacBook Air systems may fail. These systems were sold between June 2012 through June 2013.

Apple or an Apple Authorized Service Provider (AASP) will replace affected flash storage drives, free of charge.

If you ran a firmware update and were directed to this web page, skip to Replacement Process section for next steps.

To see if your drive may be affected, go to the Mac App Store, click on Updates and choose the MacBook Air Flash Storage Firmware Update 1.1. The firmware update will test your drive to see if it is affected. You will be directed back to this page for next steps if needed.

IMPORTANT: If your drive is affected, we strongly recommend that you do not install any operating system updates or new applications. We also recommend backing up your data on a regular basis until you receive a replacement drive. Learn more about backup options

Replacement Process If your MacBook Air has an affected flash drive, please contact one of the Apple service providers below to schedule an appointment to get your drive replaced:

Apple Retail Store - Set up an appointment with a Genius. Apple Authorized Service Provider - Find one here. Apple Technical Support - Contact us for local service options. Before you bring your MacBook Air in for service, please back up your data. Learn more about backup options.

Additional Information You will be able to reinstall the operating system version that shipped with your product by going to the Mac App Store. Any other applications or other data should be restored from the back up that you made before the replacement.

If you believe you have paid for a repair or replacement due to this issue, contact Apple regarding a refund.

This worldwide Apple program does not extend the standard warranty coverage of the MacBook Air.

The program covers affected MacBook Air for three years after the first retail sale of the unit. Apple will continue to evaluate service data and will provide further updates to this program as needed.

Information as of 2013-10-17

共1条回复
zgjie 回复于 2013年10月18日

我的MacBook Air 已经遇到这个问题,硬盘坏,无法开机,拿去苹果店,过了保修期也能免费换个硬盘,只是等了10天!

记得要备份!

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