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Enterprises seeking efficiency and resiliency flock to providers offering advanced automation, security, system visibility, ISG Provider Lens® report says
STAMFORD, Conn., July 14, 2025--(BUSINESS WIRE)--A growing number of enterprises are adopting advanced hybrid cloud management platforms to improve operational efficiency and ensure business continuity, according to a new global research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens® global Private/Hybrid Cloud — Data Center Solutions report finds that the hybrid cloud management platform (HCMP) market is growing rapidly as providers integrate edge computing, enhance disaster recovery and introduce automation enabled by AI and ML. Increasingly complex hybrid cloud environments, growing cybersecurity threats and evolving regulations are driving demand for HCMPs with these new capabilities.
"AI is becoming a foundational element of hybrid cloud management," said Anay Nawathe, ISG cloud delivery lead for the Americas. "Enterprises are seeking it out in solutions that provide a path from reactive, manual management to proactive, intelligent automation."
The financial sector has made the largest investments in advanced HCMPs, though the adoption rate is now faster in the healthcare industry, ISG says. Growth is especially strong in Asia Pacific and Latin America, where many enterprises are pursuing digital transformation for greater agility, security and cost efficiency. The addition of AI and edge computing are significant catalysts for this adoption trend. Disaster recovery and resiliency are among the fastest-growing demands within hybrid cloud management, especially in Asia Pacific.
AI-enabled HCMP and resiliency solutions aid integration of private, public and edge cloud environments, the report says. They offer real-time monitoring of hybrid cloud environments, predictive analytics and AI agents that can automate complex workflows. Leading solutions also look for security threats and automate regulatory compliance. Enterprises are using these features to better manage and optimize resources and automatically detect and fix anomalies.
Companies are embracing resiliency platforms with AI for their ability to conduct continuous risk assessments, predictive disaster recovery and automated failovers, ISG says. Some vendors have helped enterprises significantly improve their return on cloud investments through AI-powered automation, which reduces training costs and improves operational visibility. These resiliency platforms can predict capacity needs and optimize workload placement for high availability and business continuity.